Terms & Conditions

⚠️ Draft. Service-level terms (lead replacement policy, payment terms) should be reviewed by legal counsel before publishing — this draft reflects the intent described in docs/02-arquitectura-informacion.md §1, not a signed policy.

Last updated: 11 August 2026

1. Scope

These terms govern your use of phoenixhubsolutions.com and, where applicable, the services contracted with Phoenix Hub Solutions. Specific service agreements (scope, pricing, SLAs) are set out in individual contracts and take precedence over this general page in case of conflict.

2. Use of the website

You agree to use this website only for lawful purposes and not to attempt to disrupt its operation or access data you are not authorised to access.

3. Lead generation service — key terms

• Leads are delivered on the basis described in our Lead Generation page and in the specific agreement signed with each client.
• Replacement policy: [PENDING — define the exact criteria under which a lead is considered invalid and replaced or credited.]
• Payment terms: [PENDING — define invoicing cadence and payment terms.]

4. Intellectual property

Unless otherwise agreed in writing, deliverables produced for a client (campaigns, creative, website) are licensed or transferred as specified in the individual service agreement.

5. Limitation of liability

[PENDING — standard limitation-of-liability clause to be drafted with legal counsel.]

6. Governing law

These terms are governed by the laws of Malta, without prejudice to any mandatory consumer-protection rules applicable in the client’s country of residence.