Fake review & negative content removal from Google. That review comes down
if it breaks the rules.

Ones that breach a specific platform policy: reviews from people who were never customers, with an obvious conflict of interest, defamatory content or spam, and coordinated negative review campaigns. A negative review from a real customer with a genuine experience cannot be removed, nor should it be, however harsh it is. This service works on specific, one-off cases; if you need ongoing monitoring of your whole online footprint, that's a different, broader service.

No, never. We file the removal request from the outside, documenting the breach with screenshots, evidence and patterns from the review author's account. We don't need to manage your listing or access it to report a review that breaches policy. If in some case it helps to add us as collaborators to speed up follow-up, we ask for that as an explicit option, never as a condition for working the case.

It depends on the platform and the policy breached. Google usually responds to reviews reported for spam or a clear conflict of interest within 3 days to 3 weeks. Trustpilot and other verified-review platforms can take longer if they ask for extra proof of the purchase or service. Cases of indexed defamatory content, where you need to act on the search engine itself, tend toward the long end, from several weeks to a couple of months.

We rework the argument with new evidence, usually within 5 to 10 days, and resubmit it, rather than repeating the same request word for word. If the upfront analysis shows the review doesn't breach any policy — it's negative, but legitimate — we tell you before accepting the case and charge nothing. In cases that allow payment on results, if removal isn't ultimately achieved, the management work isn't charged either.

It's legal, and we don't have internal contacts at any platform, nor do we use any. Every request is filed through the official reporting channel each platform makes available to any business, documented in the exact terms of its policy. What we bring is the judgement to know exactly which policy each review breaches and how to argue it. Anyone offering a "guaranteed removal" without analysing the case first is selling you something they can't deliver.

The link or a screenshot of the review, the name of the profile that posted it, and any information you have on whether that person was ever actually a customer. With that we do the free upfront analysis and tell you if it's removable before accepting the case. The more context you provide — for example, if you recognise the profile as a competitor's — the faster we can document the breach.