Suspended Meta & Google Ads account reinstatement. Your ad account goes back to running campaigns.
Without touching your payment method.

It includes auditing your Google Ads or Meta Ads account, correcting whatever breaches policy, and filing the appeal through the platform's official channel. It does not include recovering personal Instagram or Facebook profiles — that's a different service, built for social accounts, not business ad accounts. It also doesn't include managing your campaigns once the account is reinstated, unless you hire that separately. The scope is confirmed during the initial audit, before we accept the case.

No, never. We audit the account and the reason for the suspension without asking for your payment details or accessing them at any point in the process. If the suspension reason is related to the payment method, we tell you exactly what to fix, and you do it yourself directly in your Google or Meta billing account. Anyone who asks for your card or your credentials to "reinstate your account" isn't working through official channels, and that's the signal to be wary.

It depends on the platform and the reason. A well-prepared Google Ads appeal, after fixing the cause, usually gets a response within 3 to 10 business days. Meta Business Manager tends to take a bit longer, 1 to 3 weeks, especially if business identity verification is needed. If the account has several previous suspensions or belongs to a sector under strict review — health, finance, education — the timeline stretches further. We don't give fixed sales dates because the review queue is controlled by the platform, not by us.

We review the platform's response and rework the argument with new facts, usually within 5 to 10 days, before filing again, rather than resending the same text. If the initial audit shows the suspension reason has no real way out — for example, a vertical-specific policy the account can't meet — we tell you before accepting the case, and the management work is not charged. We'd rather decline a job than charge for an appeal we know won't succeed.

It's legal, and we don't have internal contacts at Google or Meta, nor do we need them. All the work is filed through the official appeal forms and support channels available to any advertiser. What we bring is the judgement to find the real cause of the breach, correct it in a verifiable way, and write an argument a reviewer can approve. Anyone offering a "guaranteed reinstatement" or an internal route is selling you something no agency can deliver.

We need administrator access to the affected Google Ads account or Meta Business Manager — as a collaborator, not with your personal password — and the exact message or notification the platform sent when it suspended it. With that we start the audit, which is free and determines whether the case is viable before we accept any job. The sooner the real cause is found, the less campaign budget is lost while the account stays locked.