Online reputation management for businesses. Control what shows up
before it decides for you.

It includes ongoing monitoring of your brand, your domain and your executives, generating a real flow of customer reviews, reporting whatever breaches policy on each platform, and a monthly progress report. It does not include the guaranteed removal of one specific review — that depends on whether it breaches a policy, and is exactly what our narrower review removal service covers. It also never includes attacking a competitor's reputation, under any circumstances.

No, never. We generate real reviews by asking real customers, with no incentives prohibited by platform policy, and without writing a single word on behalf of anyone who hasn't actually bought from you. Google and Trustpilot detect patterns of bought or fake reviews and penalise the entire listing, not just the suspicious review, so the risk outweighs any short-term gain. It's also simply a line we don't cross with any client.

The free initial audit takes 3 to 5 days. The first visible changes on the first page of results — a reported review coming down, a directory updated — are usually noticeable within 4 to 8 weeks. Sustainably moving the average rating with a real flow of new reviews takes longer, typically 2 to 4 months, because it depends on how many customers agree to leave a review, not on a process we can speed up on our own.

If the customer was real and the experience was bad, the review does not get removed, nor should it, however much it stings to read. What we do is respond to it with judgement and professionalism, and offset it with a growing volume of real positive reviews, which is what actually moves the average rating over time. Promising the removal of a legitimate review is selling you something no platform will ever grant, and it's not the kind of expectation we deal in.

Yes. We monitor public information — reviews, mentions, search results — and always respond from the business's official profile, without impersonating anyone or accessing anyone's private data. We only report what breaches each platform's published policy, never legitimate content from competitors, which would also be unfair competition under EU law. All the work is documented in the monthly report you receive.

We need you to add us as managers on your Google Business Profile and any profiles you want monitored — never your personal password, but manager-level access the platform itself lets you revoke whenever you want. A list of the directories and review platforms that matter in your sector also helps. With that we run the initial audit, which takes 3 to 5 days, and show you exactly what shows up today before proposing anything.