Digital protection
Control what shows up when they search your brand
Ongoing monitoring, real review generation and removal of whatever breaches each platform's policies. On Google, Trustpilot and your sector's directories.
Most of your prospective clients search your name before contacting you. What they find on that first screen decides whether they call or move on to the next result.
A fake review from a competitor, an old article, or an out-of-date directory listing carries more weight than your entire website, because it shows up before it does.
We work both directions at once: pushing up what's true and favourable, and removing what breaches the policies of the platform hosting it.
How We Work
How we recover a reputation
- 01
Audit
We map what currently shows up when searching your brand, your domain and your executives.
- 02
Containment
We identify and report whatever breaches the platform's policies.
- 03
Building
A steady flow of real reviews and owned content on the first page.
- 04
Monitoring
Alerts for every new mention, with managed responses within a set turnaround.
What we cover
- Google Business Profile reviews and local listing
- Trustpilot, Reviews.io, Sitejabber and your sector's verticals
- Search results for your brand and your executives' names
- Sector directories and duplicate or unclaimed listings
- Mentions on forums and social media
- Professional responses to legitimate negative reviews
How we do it
- Initial audit of the first page of results
- Reporting of reviews that breach platform policy
- Review-request campaigns to real customers, with no prohibited incentives
- Owned content optimised to occupy brand-name rankings
- Monthly report on average rating trends
- No fake reviews, ever
What we don't do
We don't buy positive reviews or write fake ones. Google and Trustpilot detect the patterns, penalise the whole listing, and the damage far outweighs any short-term gain.
We don't attack your competitors' reputation either. Besides being unfair competition under EU law, it's the kind of service that turns a supplier into a liability for its own client.
What you get
A first page of results that works in favour of the sale.
- Audit of what currently shows up
- Removal of policy-breaching content
- Steady flow of real reviews
- Monthly progress report