Instagram & Facebook account recovery. Your account comes back through official channels.
Without asking for your password.

No. Some suspension reasons are irreversible through any channel: content that breaks the law, documented repeat offences, or accounts already permanently deleted after the platform's appeal window has closed. That's why the first step is always an assessment, not a paid engagement. We review the real reason, the account history and any previous attempts, and if the case has no way out we tell you and charge nothing. The cases we typically can work are automated suspensions from a false positive, account hijacking and two-factor lockouts.

No, never. We don't ask for credentials, we don't install anything on your phone, and we never access the account at any point in the process. An appeal is filed from the outside, with identity documentation and proof of legitimate use — exactly what the platform asks for to reopen a case. If anyone asks for your password to "recover your account for you", that's the signal to stop: it's the method scammers use, and they prey on exactly this moment.

It depends on the reason and the platform. A well-prepared appeal for a false positive usually gets a response between 48 hours and 3 weeks. Hijacking cases with the email and phone already changed tend toward the long end, because identity verification has more steps, and on Instagram and Facebook that usually runs 2 to 6 weeks. When escalation is needed after a first denial, add several more weeks. We don't give fixed sales timelines because we don't control the clock: the platform's review queue does.

Yes, but only if the content of the appeal changes, not the number of submissions. Review systems treat an identical resubmission as confirmation of the previous decision, so insisting with the same text makes the case worse. What opens a second chance is new information: identity documentation that was not provided before, proof of legitimate account use, and an argument aimed at the specific policy cited in the notice. A case already denied is not a lost case, but it is a harder one, and that is how we weigh it in the assessment.

It's legal, and we don't have internal contacts at any platform, nor do we use any. All the work is filed through the official appeal forms and channels that the platform itself makes available to any user. What we bring is the judgement to prepare the case: knowing the reason behind each type of block, what documentation each platform asks for, and how to write an argument a reviewer can actually resolve. Anyone offering you "internal contacts" or a guaranteed recovery is selling you something they can't deliver.

The management work is not charged if the account is not recovered. The initial assessment has no cost either: it happens before we accept the case, precisely so we do not start work that does not make sense. Whether or not you get a favourable outcome, we hand you the report of everything filed and how the platform responded — which is what you need if you later decide to pursue another route or open a new profile without repeating the problem.